FAQ - Payment & Invoicing

Which payment methods do you accept?

We accept all major debit and credit cards, as well as PayPal, Bank Transfer, Apple Pay, Google Pay, and Shopify Pay for a fast and secure checkout.

We also offer credit accounts for businesses. If you'd like to apply for a business credit account, please contact our customer support team on 01942 269837.

Do you offer credit accounts?

Yes. We offer credit accounts to registered businesses, subject to approval. To apply or find out more, please contact us on 01942 269837 or complete the Contact Us form on our website. A member of our team will be happy to assist you.

Can I get a VAT invoice?

Yes. You can download your VAT invoice by logging into your account and selecting Orders.

If you're unable to access your invoice or need any assistance, please contact our customer support team on +44(0)1942 269837.

My payment has failed. What should I do?

If your payment has failed, please contact our customer support team. We'll be happy to help identify the issue and assist you with completing your order.

Please contact our customer support team on +44(0)1942 269837.

Can I pay by bank transfer?

Yes. We accept bank transfer as well as a wide range of other secure payment methods, including all major debit and credit cards, PayPal, Apple Pay, Google Pay and Shop Pay, making checkout quick, easy and secure.